Your employee assistance programme is a free, confidential service which can help you with any personal, work or family issues you face. Available any time, any day, by phone or online, the service provides information, helpful resources and counselling on any issues that matter to you. This is a service we pay for at Highfield for our staff members, so please take advantage of this service if you feel you need to.

Phone: 08081682143

Website: Please take a card from the staff room kitchen with the login details.

Services include:

  • Work-life balance
  • Relationships
  • Childcare
  • Health & Wellbeing
  • Bereavement & Loss
  • Debt
  • Disability & Illness
  • Careers
  • Stress
  • Care of Elderly People
  • Life Events
  • Immigration
  • Anxiety
  • Depression
  • Family Issues
  • Bullying
  • Harassment
  • Education
  • Consumer Rights
  • Workplace Pressure


There are hundreds of companies on the My Suffolk Benefits website that offer amazing discounts and offers. It is free to sign up but remember your account deactivates after 3 months if not used. Call 01908 303 531 to reactivate.